ADMINISTRATOR GUIDE
Managing your Guardian-X deployment
Complete Control
The Guardian-X administrative console gives you full control over your organization's emergency communication platform.
From user management to policy configuration, the admin dashboard provides the tools you need to customize Guardian-X for your organization's specific requirements.
Administrative Functions
Everything you need to manage your deployment
User Management
- Add, edit, and deactivate user accounts
- Assign roles and permissions
- Manage group memberships
- View user activity and status history
- Import users via CSV or directory sync
- Set up multi-factor authentication requirements
Groups & Organization
- Create organizational groups and teams
- Define notification hierarchies
- Set up location-based groups
- Configure group-specific settings
- Manage group administrators
- Define escalation paths
System Configuration
- Configure notification preferences
- Set up emergency templates
- Define situation types and severity levels
- Configure location tracking policies
- Set data retention periods
- Customize branding and appearance
Security & Access
- Define role-based access controls
- Configure SSO and identity providers
- Set password and session policies
- Review audit logs
- Manage API tokens
- Configure IP allowlists
Dashboard Overview
Real-time visibility into your organization's status
Live Status Board
Real-time view of all active situations, user statuses, and response rates across your organization.
Location Tracking
Map view of user locations during active situations, with privacy controls and configurable accuracy.
Analytics
Response time metrics, drill participation rates, and trend analysis for continuous improvement.
Administrator Best Practices
Keep User Data Current
Regularly sync with your HR system or directory to ensure user information stays accurate. Remove departed employees promptly.
Conduct Regular Drills
Schedule periodic emergency drills to ensure users are familiar with the system and to identify any gaps in your response plans.
Review Audit Logs
Periodically review audit logs for unusual activity and to ensure administrative actions align with your policies.
Maintain Multiple Admins
Ensure at least two people have administrative access to prevent lockout scenarios and enable coverage.
Document Your Procedures
Create internal runbooks for common administrative tasks and emergency response procedures specific to your organization.
Need Administrator Training?
Our team provides onboarding and ongoing training for Guardian-X administrators.
Request Training