QUICK START GUIDE

Get up and running with Guardian-X in under 10 minutes

Welcome to Guardian-X

Guardian-X is an enterprise emergency management platform that provides instant communication and coordination during critical situations. This guide will help you get started quickly.

Before you begin: Make sure you have received your organization's license key from your administrator or Guardian-X representative.

Step 1: Download the App

Guardian-X is available on all major platforms:

Windows

Windows 10/11 (64-bit)

macOS

macOS 11 Big Sur or later

iOS

iOS 14.0 or later

Android

Android 8.0 or later

Step 2: Enter Your License Key

When you first open Guardian-X, you'll be prompted to enter your organization's license key. This key:

  • Links your device to your organization
  • Enables secure communication channels
  • Activates your organization's specific features
License Key Format
XXXX-XXXX-XXXX-XXXX

Step 3: Grant Permissions

For Guardian-X to function properly during emergencies, please allow:

  • Notifications - Critical for receiving emergency alerts
  • Location - Helps responders locate you during emergencies (optional)
  • Background Activity - Ensures alerts arrive even when the app is closed
Important: Notification permissions are essential. Without them, you may miss critical emergency alerts.

Step 4: Configure Your Profile

Set up your basic profile information:

  • Your name (visible to responders and administrators)
  • Department or team (helps with targeted communications)
  • Primary work location (for location-based alerts)

Step 5: You're Ready!

That's it! Guardian-X will now keep you informed during emergencies. The app runs quietly in the background and will alert you immediately when there's an active situation.

Need Help Getting Started?

Our support team is here to assist with your Guardian-X setup.

Contact Support